IT Support · Canton of Appenzell Ausserrhoden (AR)
Looking for reliable IT support in the canton of Appenzell Ausserrhoden? KMU Informatik Support, based in Cham ZG, serves medtech suppliers, textile businesses and small trades throughout the Appenzell hills – reachable fast on +41 44 586 96 96, remotely and on site from Herisau to Heiden.
Headquarters: Alte Steinhauserstrasse 19, 6330 Cham · Mon–Fri 08:00–18:30
Appenzell Ausserrhoden combines textile heritage, modern medical technology and strong small trades across scattered hillside settlements. This is exactly where reliable remote maintenance proves its worth: we solve most issues remotely within minutes, and for everything else our field engineer comes to you in Herisau, Teufen or Heiden.
Every service is delivered remotely within minutes or on site in Herisau and any other municipality – with fixed contacts and transparent costs.
Instead of googling for fixes, your staff in Appenzell Ausserrhoden simply call us: the KMU Informatik Support managed service desk answers requests from Herisau to Heiden in English and German, documents every ticket and escalates critical cases immediately.
From licence selection to security hardening: our Microsoft 365 team supports SMEs in the canton of Appenzell Ausserrhoden with rollout, migration and operations. Conditional access, MFA and cloud data backup are set up right away.
Servers, firewalls, switches and storage in Appenzell Ausserrhoden: we monitor your infrastructure around the clock, apply updates in a controlled way and spot bottlenecks before your staff in Teufen or Heiden ever notice.
How quickly could you work again after a cyberattack? For SMEs in Appenzell Ausserrhoden we build a security concept with clear priorities – from the firewall to awareness training in Herisau to rehearsed data recovery.
ISDN is history – your availability is not. We migrate businesses in the canton of Appenzell Ausserrhoden to the software-based 3CX system, integrate it with Microsoft 365 and handle maintenance and support afterwards.
Dead zones in the warehouse, dropouts in the meeting room? We professionally survey your premises in Appenzell Ausserrhoden, plan access point locations and deliver Wi-Fi that stays stable even in production halls in Speicher or guest areas in Herisau.
During hardware rollouts we swap dozens of workstations in Teufen or Speicher overnight: new devices pre-configured, data transferred, old equipment securely wiped and disposed of – with minimal disruption to daily business.
Together with companies in the canton of Appenzell Ausserrhoden we develop a digitalisation strategy that fits the budget: cloud workplaces, paperless files and automation exactly where it delivers immediate impact.
Many SMEs in Appenzell Ausserrhoden are too small for their own IT department and too big for ad-hoc support. Our IT caretaker subscription closes the gap: a fixed contact person, regular maintenance and honest advice – from Herisau to Heiden.
Whether Herisau, Teufen, Speicher or any other municipality: we are your IT partner throughout the canton of Appenzell Ausserrhoden.
Remote help starts the moment you call. For on-site visits in Herisau, Teufen or Speicher we schedule the same or next working day depending on urgency; emergencies are handled first.
We work with clear flat rates per user or device instead of surprise invoices. What that means for your company in Appenzell Ausserrhoden is exactly what we calculate in the free initial meeting.
Yes. Alongside SMEs with 5 to 100 workstations we support sole proprietors, practices and private clients in Herisau and the surrounding area – from PC help to complete office IT.
Our service area covers the entire canton of Appenzell Ausserrhoden – from Herisau via Teufen to Heiden and every other locality. Remote support knows no distances anyway.
A call or an online booking is all it takes. In the free initial meeting we clarify your goals, the state of your IT in Appenzell Ausserrhoden and the most sensible next steps.
Reachable Monday to Friday, 08:00–18:30 – for companies and private clients in the canton of Appenzell Ausserrhoden and all of German-speaking Switzerland.
Pick a slot online: we analyse your IT in the canton of Appenzell Ausserrhoden and show concrete next steps – no strings attached.
Book online nowKMU Informatik Support serves all of German-speaking Switzerland: