IT Support · Canton of Basel-Stadt (BS)
Looking for reliable IT support in the canton of Basel-Stadt? KMU Informatik Support, based in Cham ZG, serves life-sciences suppliers, law firms, practices and urban service providers in Basel, Riehen and Bettingen – reachable fast on +41 44 586 96 96, remotely and on site from Basel to Bettingen.
Headquarters: Alte Steinhauserstrasse 19, 6330 Cham · Mon–Fri 08:00–18:30
Basel-Stadt is Europe's life-sciences capital – but alongside the pharma giants, hundreds of suppliers, law firms, practices, galleries and trade businesses need professional IT without a corporate budget. These are exactly the SMEs we serve: personally, multilingually and with an understanding of regulated industries.
Every service is delivered remotely within minutes or on site in Basel and any other municipality – with fixed contacts and transparent costs.
Instead of googling for fixes, your staff in Basel-Stadt simply call us: the KMU Informatik Support managed service desk answers requests from Basel to Bettingen in English and German, documents every ticket and escalates critical cases immediately.
From licence selection to security hardening: our Microsoft 365 team supports SMEs in the canton of Basel-Stadt with rollout, migration and operations. Conditional access, MFA and cloud data backup are set up right away.
Servers, firewalls, switches and storage in Basel-Stadt: we monitor your infrastructure around the clock, apply updates in a controlled way and spot bottlenecks before your staff in Riehen or Bettingen ever notice.
How quickly could you work again after a cyberattack? For SMEs in Basel-Stadt we build a security concept with clear priorities – from the firewall to awareness training in Basel to rehearsed data recovery.
ISDN is history – your availability is not. We migrate businesses in the canton of Basel-Stadt to the software-based 3CX system, integrate it with Microsoft 365 and handle maintenance and support afterwards.
Dead zones in the warehouse, dropouts in the meeting room? We professionally survey your premises in Basel-Stadt, plan access point locations and deliver Wi-Fi that stays stable even in production halls in Bettingen or guest areas in Basel.
During hardware rollouts we swap dozens of workstations in Riehen or Bettingen overnight: new devices pre-configured, data transferred, old equipment securely wiped and disposed of – with minimal disruption to daily business.
Together with companies in the canton of Basel-Stadt we develop a digitalisation strategy that fits the budget: cloud workplaces, paperless files and automation exactly where it delivers immediate impact.
Many SMEs in Basel-Stadt are too small for their own IT department and too big for ad-hoc support. Our IT caretaker subscription closes the gap: a fixed contact person, regular maintenance and honest advice – from Basel to Bettingen.
Whether Basel, Riehen, Bettingen or any other municipality: we are your IT partner throughout the canton of Basel-Stadt.
Remote help starts the moment you call. For on-site visits in Basel, Riehen or Bettingen we schedule the same or next working day depending on urgency; emergencies are handled first.
We work with clear flat rates per user or device instead of surprise invoices. What that means for your company in Basel-Stadt is exactly what we calculate in the free initial meeting.
Yes. Alongside SMEs with 5 to 100 workstations we support sole proprietors, practices and private clients in Basel and the surrounding area – from PC help to complete office IT.
Our service area covers the entire canton of Basel-Stadt – from Basel via Riehen to Bettingen and every other locality. Remote support knows no distances anyway.
A call or an online booking is all it takes. In the free initial meeting we clarify your goals, the state of your IT in Basel-Stadt and the most sensible next steps.
Reachable Monday to Friday, 08:00–18:30 – for companies and private clients in the canton of Basel-Stadt and all of German-speaking Switzerland.
Pick a slot online: we analyse your IT in the canton of Basel-Stadt and show concrete next steps – no strings attached.
Book online nowKMU Informatik Support serves all of German-speaking Switzerland: