Managed Service Desk
With our service desk, companies in the canton of Zug get a dedicated IT hotline with guaranteed response times. Password reset in Baar or server outage in Cham – we pick up, help, and stay on it until everything runs again.
IT Support · Canton of Zug (ZG)
Professional IT without an in-house IT department: that is what KMU Informatik Support stands for in the canton of Zug. We support trading, commodity and blockchain companies as well as fiduciaries, doctors and trades in every Zug municipality – with a personal contact, clear flat rates and support in the local language.
Headquarters: Alte Steinhauserstrasse 19, 6330 Cham · Mon–Fri 08:00–18:30
Zug is our home canton – our headquarters are at Alte Steinhauserstrasse 19 in Cham. Between Crypto Valley, international trading companies and traditional trades, the highest IT expectations meet the shortest distances here: in urgent cases we are on site with you in person within minutes.
Every service is delivered remotely within minutes or on site in Zug and any other municipality – with fixed contacts and transparent costs.
With our service desk, companies in the canton of Zug get a dedicated IT hotline with guaranteed response times. Password reset in Baar or server outage in Cham – we pick up, help, and stay on it until everything runs again.
As an authorised Microsoft partner we migrate businesses in Zug safely to Microsoft 365: e-mail, Teams, SharePoint and OneDrive – planned cleanly, switched over at the weekend, running smoothly on Monday. We also continuously optimise existing tenants in Zug.
Want your IT infrastructure between Zug and Cham to simply work? Our managed infrastructure package covers monitoring, patching, capacity planning and documentation – for a predictable monthly fee instead of expensive fire drills.
Data protection under the revised Swiss DPA, secure remote access, verified backups: we raise the IT security of companies between Zug and Steinhausen to a level that convinces insurers and auditors alike – pragmatic, not panicked.
With 3CX we replace outdated phone systems in Zug with modern IP telephony: calls at the office in Zug, in the home office or on the road on your mobile – one number, one system, significantly lower costs.
For hotels, schools, practices and trades between Zug and Steinhausen we engineer enterprise Wi-Fi with proper coverage, guest network separation and central management – from site survey to ongoing operations.
Office move in Zug or new branch in Steinhausen: our field engineers cable, install and test on site so that network, printers and telephony work from day one.
Repetitive manual work eats up hours every day in many businesses in Zug. We analyse your workflows in Zug and automate them with Power Automate, integrations and smart workflows – measurably, step by step.
With an IT caretaker from KMU Informatik Support, businesses in Zug and the surrounding area gain an external IT manager who knows their environment, coordinates suppliers and plans investments ahead.
Whether Zug, Baar, Cham or any other municipality: we are your IT partner throughout the canton of Zug.
Remotely, we help immediately. On site in Zug or Steinhausen we typically arrive within a few hours depending on workload – with guaranteed response times for contract customers.
One-off jobs are billed transparently by effort. Most customers in the canton of Zug, however, choose a support subscription with a fixed monthly price per workstation – keeping IT costs predictable. The initial consultation is free.
Of course: from a one-person company in Baar to businesses with several sites, we serve every size. Private individuals also receive straightforward computer help from us.
All municipalities: Zug, Baar, Cham, Steinhausen, Hünenberg, Risch-Rotkreuz and every other locality in the canton of Zug. We coordinate on-site appointments efficiently on our service routes.
Book a free initial consultation online or call +41 44 586 96 96. We analyse your current IT, point out weaknesses and present a non-binding offer.
Reachable Monday to Friday, 08:00–18:30 – for companies and private clients in the canton of Zug and all of German-speaking Switzerland.
Pick a slot online: we analyse your IT in the canton of Zug and show concrete next steps – no strings attached.
Book online nowKMU Informatik Support serves all of German-speaking Switzerland: