IT Support · Canton of Lucerne (LU)
Professional IT without an in-house IT department: that is what KMU Informatik Support stands for in the canton of Lucerne. We support hotels, restaurants, medical practices and manufacturing SMEs across Central Switzerland – with a personal contact, clear flat rates and support in the local language.
Headquarters: Alte Steinhauserstrasse 19, 6330 Cham · Mon–Fri 08:00–18:30
The canton of Lucerne combines tourism, healthcare, trade and a strong manufacturing sector along the Sursee–Emmen–Lucerne axis. Hotels and restaurants in particular depend on stable POS, booking and Wi-Fi systems – around the clock, including weekends.
Every service is delivered remotely within minutes or on site in Luzern and any other municipality – with fixed contacts and transparent costs.
With our service desk, companies in the canton of Lucerne get a dedicated IT hotline with guaranteed response times. Password reset in Emmen or server outage in Kriens – we pick up, help, and stay on it until everything runs again.
As an authorised Microsoft partner we migrate businesses in Lucerne safely to Microsoft 365: e-mail, Teams, SharePoint and OneDrive – planned cleanly, switched over at the weekend, running smoothly on Monday. We also continuously optimise existing tenants in Luzern.
Want your IT infrastructure between Luzern and Kriens to simply work? Our managed infrastructure package covers monitoring, patching, capacity planning and documentation – for a predictable monthly fee instead of expensive fire drills.
Data protection under the revised Swiss DPA, secure remote access, verified backups: we raise the IT security of companies between Luzern and Horw to a level that convinces insurers and auditors alike – pragmatic, not panicked.
With 3CX we replace outdated phone systems in Lucerne with modern IP telephony: calls at the office in Luzern, in the home office or on the road on your mobile – one number, one system, significantly lower costs.
For hotels, schools, practices and trades between Luzern and Horw we engineer enterprise Wi-Fi with proper coverage, guest network separation and central management – from site survey to ongoing operations.
Office move in Luzern or new branch in Horw: our field engineers cable, install and test on site so that network, printers and telephony work from day one.
Repetitive manual work eats up hours every day in many businesses in Lucerne. We analyse your workflows in Luzern and automate them with Power Automate, integrations and smart workflows – measurably, step by step.
With an IT caretaker from KMU Informatik Support, businesses in Luzern and the surrounding area gain an external IT manager who knows their environment, coordinates suppliers and plans investments ahead.
Whether Luzern, Emmen, Kriens or any other municipality: we are your IT partner throughout the canton of Lucerne.
Remotely, we help immediately. On site in Luzern or Horw we typically arrive within a few hours depending on workload – with guaranteed response times for contract customers.
One-off jobs are billed transparently by effort. Most customers in the canton of Lucerne, however, choose a support subscription with a fixed monthly price per workstation – keeping IT costs predictable. The initial consultation is free.
Of course: from a one-person company in Emmen to businesses with several sites, we serve every size. Private individuals also receive straightforward computer help from us.
All municipalities: Luzern, Emmen, Kriens, Horw, Ebikon, Sursee and every other locality in the canton of Lucerne. We coordinate on-site appointments efficiently on our service routes.
Book a free initial consultation online or call +41 44 586 96 96. We analyse your current IT, point out weaknesses and present a non-binding offer.
Reachable Monday to Friday, 08:00–18:30 – for companies and private clients in the canton of Lucerne and all of German-speaking Switzerland.
Pick a slot online: we analyse your IT in the canton of Lucerne and show concrete next steps – no strings attached.
Book online nowKMU Informatik Support serves all of German-speaking Switzerland: