Managed Service Desk
Our service desk is the first port of call for every IT issue in Zug: one call to +41 44 586 96 96 and a technician takes over remotely – most incidents are resolved before they slow down your business in Cham or Steinhausen.
IT Support · Managed Services · Digitalisation
KMU Informatik Support serves companies and private clients from Basel to Graubünden: service desk with remote support, Microsoft 365, networking, cybersecurity and telephony – personal, multilingual and at predictable costs. Headquarters: Alte Steinhauserstrasse 19, 6330 Cham.
Every German-speaking canton has its own page with services, municipalities and answers to the most common questions.
Our service desk is the first port of call for every IT issue in Zug: one call to +41 44 586 96 96 and a technician takes over remotely – most incidents are resolved before they slow down your business in Cham or Steinhausen.
Exchange server reaching end of life? We move companies from Cham to Steinhausen into the Microsoft cloud – including licence advice, lossless data migration and team training. Afterwards we keep managing your 365 tenant on subscription.
We run networks and server environments for SMEs in the canton of Zug as if they were our own: proactive monitoring, clean documentation, tested backups. That turns organically grown IT in Cham back into a reliable foundation.
Ransomware does not stop at the borders of Zug. We protect businesses in Cham, Baar and the surrounding area with layered defence: e-mail filtering, endpoint protection, MFA and off-site backups in Swiss data centres that we restore-test regularly.
As 3CX specialists we design and operate phone systems for companies from Baar to Steinhausen: call queues, Teams integration, recording and home-office apps included. We port your numbers without interruption.
Good Wi-Fi is engineered, not improvised. Our engineers simulate signal propagation in your buildings in the canton of Zug, mount the hardware and document everything – for coverage without compromise.
Your business is moving within Zug or into new premises in Cham? We plan the IT relocation down to the last cable: dismantled on Friday, and on Monday your team works at the new site as if nothing happened.
Digitalisation does not have to be a mega-project: for SMEs between Baar and Steinhausen we start with the process that costs the most time – invoice approvals or onboarding, for example – and build from there.
Switching to us is straightforward: we document your existing IT in the canton of Zug, take over running contracts and are reachable from day one – your team in Baar will notice the difference immediately, in the best way.